Warranty & Repair

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Vagarant Traveler

Attn: Repair Dept.

1445 Oviedo Mall Blvd.

Oviedo FL 32765

If you have issues with the bag/merchandise, please send your Order ID and pictures of the issue area together to vagarant.com@gmail.com for further assistance or you can directly send items to the address above with printed Order ID receipt.

Warranty:

Our store and commercial channel offer 3 months limited warranty, include stitch undone only. Zipper broken or loose due to improper using are not included; button lost are not included.

We do repair customer's any issue even if beyond warranty window; there is no limitation of years to repair customer items.

1. Local customer can bring items to store for repair at anytime with a small amount of fee charge.

2. Non-local customers can send item directly to the address above with prepaid return label or $12 cash included inside of the box. Repair time/material included are free. *

3. If customer want a prepaid return/back label, please pay $ 25 directly to 100yr.leather@gmail.com by Paypal or Zeller Bank Pay to 407-588-7165.

or order any item from website 35 dollar or above value, we will send ordered item together along with repaired items plus repaid back/forth return label. Repair time/material included are free. *

4. With the pictures of issue area and Order ID, we can tell if this is small issue area and can be DIY. Customer can either order hardware or send back for repair.

5. If we can not fix the items, we will offer other solutions to satisfy customer need.

Repair Time:

2 days to 2 weeks depending on the schedule, available materials.

Limitation Claim:

There is no way of the guarantee of repair will be the same as the original.

Below are other top world brand warranty for comparing purpose.

COACH GUARANTEE - What is the Coach guarantee? ----Coach does its best to make sure you'll be satisfied with every purchase. However, should any item fall short of your expectations, by all means return it to us unused upon receipt. Just enclose the form included with your order and we will send you a prompt refund or replacement, whichever you prefer. Coach products are made to ensure satisfaction and service for the natural life of the product. If, during its lifetime, your item should require repair, we offer a repair service for many of our products. There is a shipping and handling charge of $20 (plus tax, where applicable) for each item submitted for repair.

Gucci ---For online purchases, Gucci will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice. Full-priced merchandise must be returned within 30 days from date of delivery. sale merchandise and corporate gifts must be returned within 10 days from date of delivery. Merchandise that has been worn, used, altered or damaged will not be accepted. Certain items such as jewelry, watches, sunglasses, and ready-to-wear are shipped with a return tag attached. Returns on these specific items will only be honored if the label remains intact. Gucci reserves the right to refuse return of any merchandise that does not meet the above return requirements in Gucci’s sole discretion. Returns to Gucci.com are processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable. Easy-to-follow return instructions are included with each shipment. Every effort will be made to ensure a prompt refund and an email notification will be sent once the return has been processed. Return guidelines
We recommend shipping returned merchandise via UPS or insured parcel post for tracking purposes. Please be sure to request adequate insurance to cover the purchase price of the shipment. Gucci will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged. Exchanges: Gucci.com cannot accommodate exchanges at this time. Please return the original item you wish to exchange for a refund using the applicable conditions or guidelines above. A new order can then be placed on Gucci.com. Please note new orders are subject to merchandise availability. We will inform you if we are unable to fulfill your order. Returning to Gucci boutiques
Online orders (other than corporate gifts, which must be returned to Gucci.com in accordance with the above return guidelines and conditions) may also be returned or exchanged at no charge in any of our U.S. Gucci boutiques. The original invoice must accompany all returns and exchanges. Online purchases may not be returned or exchanged at Gucci outlet stores, department stores or other wholesale distributors. Please note that shipping costs will not be subject to refund and that a different return policy may be applicable for in-store purchases. To locate a store near you, please visit our store locator.

Louis Vuitton -- So far, we have not found any official warranty information link from Louis Vuitton; so we called an LV store and we were told: ... as long as I own the bag and it has a faulty issue I can take it in to either get repaired or replaced. Depending on what exactly is wrong with the bag would determine if it is my fault or not (whether the service is free or not)... most LV stores have a service center and they can take care of it on site... also, you can bring in your bag whenever you want to get a "refurbishing" done to it so it can look like new (you have to pay for the refurbishing). So we guess, LV operates under the "consumer guarantees act". And we have been reading some posts and almost every one that has an LV bag has had problems and LV doesn't always "fix" the problem. It seems to go by country, some countries have a 1 year manufacturers guarantee and others don't have any. Here are 2 post that we found about the LV warranty. "
LV warranty isn't different in each country but each country has a 'consumer guarantees act' which varies from country to country. For example in New Zealand if you purchase a product it is supposed to last for a year without any problems. If in that year it becomes faulty then it is your right to have it either fixed or replaced at no charge to you. This is the law. Louis Vuitton would be no exception. Good luck :) "
FYI Louis Vuitton has no warranty policy for any products except for: Watches: 5 Year warranty; Pens: 2 year Warranty for Doc and Jet. Apart from those two product categories - no other product has any form of warranty

Fossil ----WARRANTY INFORMATION
Our limited warranty covers against defects in material or workmanship one year from the date of purchase. A valid sales receipt must be included to show your product was purchased within the warranty period.An $8.50 return shipping and handling fee will apply to all warranty service.> View warranty details PLEASE NOTE: At this time, Fossil will not repair damaged leather products. We will replace them if the conditions of this warranty are met. LEATHER CARE & CLEANING INSTRUCTIONS
Fossil handbags are designed and crafted of the finest materials available. To maintain the appearance of your Fossil handbag we recommend the following: Treat the item with care, and limit exposure to direct heat and sunlight.
Keep this item dry, and avoid damp or wet surfaces. Care should be taken when using this bag, as color transfer can occur. Do not use any chemical cleaners to care for this product.